Maison Alhambra Returns & Exchanges
We take pride in the quality of our fragrances and beauty products; however, if you are not completely satisfied, you may return your items within 30 days of delivery. Please ensure that all products remain in their original, unopened packaging to be eligible for a full refund.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original box and attach the prepaid shipping label provided via our portal.
Ship the Items
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
Quality Inspection & Refund
Once our warehouse receives and inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing